The primary goal for TranslateForToday is to provide clients with high-quality translation assistance and reliable service promptly. When it comes to the privacy policy, we understand that a proper balance between openness and confidentiality in the management of information is “a must.” For that to be possible, our company meets the highest international standards of data protection and ensures the customer-centered and 100% safe service.
We emphasize that all of our clients can ask for information about the details of the collected data, including the person who compiles information, the reasons for collecting, the retention period of the information, and the details of personal data itself.
If our client would not like to provide us with the personal information and wish to remove it from the database, all it takes is to write an email to our Customer Support Department with the description of the preference. In a couple of minutes, the client’s personal information will be excluded from our database after reviewing the case by our Quality Manager. If there are some problems with your data removing, the representative of the Support Team will get in touch with you shortly to address the issue.
Why Do We Gather Customers’ Personal Information?
We need to collect some personal information from the client when he or she places an order on the website for the purpose of contacting our client directly, designing their own page, and improving their experience of the website’s utilizing.
The personal page is aimed to store the information of your orders and to provide high-quality service. Moreover, it is used for us to be in touch with our clients round the clock (24/7) and have a chance to solve all their problems immediately.
What Kind of Information Do We Gather?
Here is the list of data we collect for the purpose of providing excellent and safe service for all our customers:
- your first and last name
- your current phone number and alternate phone number
- your email to send the additional information
- the country you live in
- time-zone
- the IP-address
Customer’s personal information may be used in the following situations:
- When the customer creates an account on the website;
- for the company to make improvements on the website: feedbacks from the clients, testimonials, etc.;
- for processing transactions or orders – your information will not be transferred to any of the third parties;
- to reach the customer in case of an emergency or any questions.
In What Way Do We Compile Personal Data?
To make our privacy policy clear, our clients need to fill in the order form, which is placed on the website, and in such a way, our company obtains the personal data of the clients together with the instructions for the client’s orders. Please be advised that our company collects only the previously listed information and personal data, which was used to fill the order form. We also would like to mention that spam mailing is not acceptable in our company.
Where Is Personal Data Stored?
TranslateForToday transmits customers’ personal information to the servers of our company in the U.S. Based on the European Commission’s decision, we can state that the U.S. is a country that provides adequate protection. Using the EU-US Privacy Shield framework, our company can guarantee the security of transferred information to the servers of the United States of America.
Are There Third Parties Involved?
Your personal information is 100% safe and secure. The company does not transfer clients’ information to any of the third parties. An exception may be granted only if the client violated the privacy policy of our company.
Is There an Age Limit for Using Website?
Please, remember that our company and relate survives are accessible only to clients who are no less than 16 years old. If you are under that age, you may utilize our website and related services only with the consent of parents or the responsible person.
Are There Cookie Regulations?
Yes, our company can gather the personal data of the general Internet use of our clients through using cookies. It is a small file made from letters and numbers, which is downloaded onto the device when a visitor accesses a website. Please, be informed that cookies do not use, compile or store any kind of visitors’ personal or identifiable information.
There are two types of authorization cookies we use on the website:
- .ASPXAUTH is used for the determination of the client’s authentication.
- ASP.NET_SessionId is used for the identification of the session of the client on the server.
To analyze, undertake the research, trace the statistics of the content as well as to collect reports based on the information about the activity of our clients on the website, our company utilizes third-party cookies from Google Analytics.
In return, the service mentioned above utilizes cookies to help a site in the tracking activity of the visitors. Google stores this data on the servers in the US. Please, keep in mind that we are not responsible for that kind of data and its security.
Why Do We Utilize Cookies?
The key factors in using the cookies are to provide all our clients with high-quality, specialized services, assist them with navigation on the website, and have a chance to interact with our company in a short time. Cookies also allow sites to figure out how many unique visitors the company gets. Kindly notice that by utilizing this website, the visitor agrees with using cookies by our company. If the customer does not wish to agree, we would like to ask them not to use our site and the related services.
How Are the Сookies Being Used?
When a person visits a cookie-enabled site for the first time, the website will put a cookie on a visitor’s device that contains a unique ID. Our site uses this ID to keep track of the session so that the website knows what you have looked at and so it can suggest the content you are interested in. Also, the identifier in the cookie can allow a server to keep track of the logins, so the visitor does not have to keep entering the password every time they visit the site.
How About Conditions When the Customer Is not Willing to Use Cookies?
The customer can run the cookies setting in the Internet browser. All you need to do is to check the settings of the browser to deactivate the cookies option on the used website.
Kindly notice that our company does not recommend to block cookies on the website you use. By deactivating cookies on a certain website, the visitor puts at risk the safe and convenient usage of the provided services and the relationship between the customer and our company.
Do We Send Advertising Mails to Our Clients?
If the client agrees with our regulations, we send the customer the advertising emails. But the client has the right to delete their mail from the database of our company. If you are willing to do it, we ask you to write an email to the Support Department.
To the Attention of the United Kingdom of Great Britain and Northern Ireland Residents
Since the July 2018, and until the United Kingdom is a part of the EU, our company would like to ask our customers from this country to pay attention that we exercise protection of their identifiable information based on the Data Protection Act (DPA) and General Data Protection Regulation (GDPR).
Supplementary Note
For us to ensure that every visitor of the site accepts the policy of the company, please fill the related checkbox in. Also, we would like to ask customers who do not accept our privacy rules not to utilize the website.